Last Updated: July 2026
Andrew's Tech Help provides in-home and remote technology assistance to individuals and small businesses on a subscription basis. Subscribers receive a set number of service hours per billing period based on their selected tier. Hours not used within a billing period do not carry over.
Subscriptions are available on a monthly or yearly basis. The number of included service hours varies by tier — Individual subscribers receive hours appropriate for personal use, and Business subscribers receive a higher allotment for small-business needs. Exact hour counts are displayed at checkout.
Add-on hour purchases are non-refundable once purchased. Cancellation of a subscription takes effect at the end of the current billing period; you retain access to your remaining hours until that date.
Service is intended for personal and small business technology assistance only. You agree not to use the service for any unlawful purpose or in any way that could damage, disable, or impair the service or interfere with any other party's use of it.
The service is provided as-is. Andrew's Tech Help is not liable for any data loss, system damage, or consequential damages arising from the use of this service. We strongly recommend maintaining current backups of your important data before any service session.
For questions about these terms, contact us at contact@andrews-tech-help.com.